Terms & Conditions

The terms and conditions apply to all business transactions carried out by 'Keys-cut.com, hereinafter referred to as the 'Company'.


1) The person applying for bespoke goods from the 'Company' is hereinafter referred to as the 'Purchaser'.
2) Your statutory rights are not affected.

It is the sole responsibility of the Purchaser to ensure that all the correct details are entered into Company Internet forms and submitted or given to the Company's representative at the time of purchase. The Company's representative shall use standard phonetics to refer to combinations requested by the Purchaser.

Persuant to section 13 © of the Consumer Proctection (Distance Selling) Regulations 2000 (Statutory Instrument 200 No.2334) no cancellations are accepted once your order has been placed be that by internet, telephone or through the mail. Subsequently there is no 'cooling off period', the transaction cannot be reversed and no refund can be given.

A full refund will only be given provided that the failure is through no fault of the Purchaser but by the Company. The Company's liability is strictly limited to a full refund only and no claims for damages; interest on monies paid or any other expenses shall be entertained.


Delivery, Post and Packing
All orders received are processed, manufactured and despatched within TWO working days and may require a signature.  Please note that once orders are despatched, delivery is the responsibility of the postal service used.  We are unable to initiate any claim for 'items missing in the post' until 15 WORKING DAYS have elapsed, therefore if your order is not received within this timescale, please contact us.

If your order is damaged upon delivery OR made incorrectly - It must be sent back to us for inspection and we will remake or send back your keys to you if found to be acceptable. Before returning your order you must contact the Company for a returns number.  However, if your keys are not damaged or faulty on delivery, but become defective within a 12 month guarantee period, please return them to us for inspection.


If any term, provision, covenant or condition of this agreement is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this agreement shall remain in full force and effect and shall not be affected, impaired or invalidated. These Terms and Conditions constitute the entire agreement between the parties in respect of the purchase.

Every effort is made to ensure that the material shown on this web site does not cause offence to any individual or third party. If there is any material on this web site that does in fact cause offence to any individual or third party then the 'Company' welcomes contact from that individual or third party and we shall then consider removal of the offending material.

This agreement shall be governed and constructed in accordance with English Law each party thereto submits to the jurisdiction of the English Courts.

 

Disclaimer


 Keys-cut.com Ltd makes every effort to ensure that the information published on this web site is accurate. However, we cannot accept any liability for the accuracy of content. Visitors who rely on this information do so at their own risk.